Five Steps Then You Never Have to Think About Ice Again.

One conversation starts it and one subscription covers it. Here's exactly what happens between your first call and your first bin of clean, reliable ice.

How It Works

The Fastest Path Off Your To-Do List

From first call to installation, our process is designed to move quickly. Here’s what that looks like.

1
Initial Contact

Connect with Easy Ice

Contact Easy Ice and speak with one of our account professionals. We will take time to understand your business, discuss your current ice situation, and schedule a convenient time to assess your location and ice machine needs.

Evaluation

Site Evaluation and Needs Review

An Easy Ice representative will review the key details that help determine the right solution for your business, including ice usage, machine size, available space, utility connections, and anything unique to your location. Our goal is to provide a solution that fits your business today and in the future.

2
3
Quote

Receive & Sign Your Customized Quote

Easy Ice will provide a customized quote for your subscription program. Your quote is designed around the right equipment and service solution for your location, giving you a clear understanding of your monthly investment and what is included in the program.

Once you are ready to move forward, the Easy Ice agreement is completed and your account is set up. At that point, our team begins preparing your equipment and coordinating the next steps for installation.

Preparation

Installation Preparation

Easy Ice works behind the scenes to ready your machine and coordinate the installation process. Our team ensures the equipment, logistics, and scheduling are aligned so the installation can move forward smoothly and efficiently.

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5
Install & Support

Machine Installed & Continued Support

Easy Ice installs your machine to high operating standards so it is ready to support your business. Our focus is on proper setup, performance, and reliability, helping ensure your equipment is installed the right way from the start.

Your Easy Ice subscription continues with ongoing support designed to keep your ice machine running smoothly. This includes preventive maintenance, covered service and repairs, and support during unexpected breakdowns, so you can focus on your business instead of managing the equipment yourself.

What's Included

Ice That Works. So You Can Too.

You have a business to run. We make sure your ice machine is up and running with it.

Best-in-Class Commercial Equipment

Commercial-grade ice machines selected for your operation's specific volume, space, and ice type requirements.

Proactive Maintenance & Cleaning

Routine preventive maintenance and professional cleaning safeguard food safety while stopping problems before they start.

Responsive Support & Repairs

Trained technicians who communicate clearly, act quickly, and treat your business like their own. No extra charges.

"You must have reliable cooking, refrigeration and ice making units. I chose Easy Ice over buying an ice machine for those ‘just in case’ scenarios. You don’t want your ice maker going down during a busy service. Easy Ice’s program is simple. I’ve had to use their Breakdown Ice benefit once or twice and it went really smoothly."

Daniel Kramer
Duke’s Grocery

"I don't typically lease equipment, so I was hesitant to move forward with an Easy Ice subscription. Once I ran the numbers and saw how long it would take me to break even, I knew I wanted to get a subscription with Easy Ice. I would recommend the solution that Easy Ice offers because of cost savings, service and cleanings. I have so many other things to deal with—I am glad to have Easy Ice take care of the ice supply."

John Taylor
Safety Technology International

"When you own a commercial ice machine, it’s ok until the machine goes down. Some months I was spending $600 just for replacement ice. Plus all the repairs and maintenance were coming out of my pocket. Now, I have no surprises. You guys do a great job with maintenance, cleanings and repairs — better than we could ever do. I have your ice machines in all of my locations. Your service is good and the predictability of your fixed costs is even better! I know what my ice is going to cost every month. No surprises!"

Marty Washington, Franchisee
McDonald's

“We have franchisee locations across the country and keeping our ice level high has proven to be a nightmare! Our ice machine costs for cleanings, maintenance and filtration have been outrageous, so to find a nationwide supplier who could support us at a flat, predictable fee each month was truly a Godsend! Easy Ice has proven to be a very simple one stop, go-to source for all of our franchisees who need the safest and highest quality ice. And they really mean what they say about fixing any equipment problems fast and free of charge!”

Joe Gallina, VP
Pizzeria Venti

”I have ice machines from Easy Ice in 3 of my Austin-area McDonald’s locations. I like the predictable monthly cost and fast service that Easy Ice provides. Plus, their program allows me to upsize restaurant equipment if I need to do so. I appreciate the predictability and dependability that Easy Ice’s program provides.”

Marty Washington, Franchisee
McDonald's

"Every truck that leaves in the morning carries water and ice for the guys. Before we went with Easy Ice, I didn’t have an ice machine and the guys would buy bagged ice every morning for their crews. But the costs of bagged ice add up quickly. I have an average of 8 crew trucks leaving every day, and they need to buy more in the afternoon if it’s a hot day. Plus, I was paying for my employees’ time while they stopped at convenience stores. With an ice machine onsite we go through about 600 lbs. of ice every day and by the next morning, the bin is full again. The price and convenience is what sold us, and the service has been seamless."

Tracey Dean
Dean Contracting Roofing & Sheet Metal

"I was looking at spending $6000 to buy an ice machine with only a year warranty. Our Coca-Cola rep told us about Easy Ice. He said, 'Don’t buy an ice machine — you’ll have too many problems. Your best bet is to get an Easy Ice subscription.' So, I called you guys and you were here the next day. Easy Ice is amazing! I’ve only had one minor problem and a technician was out the next day. If we bought our own ice machine, we’d never be able to clean it as well as Easy Ice."

Hakan Ogun
Delightful Treats Bakery

FAQs

Common answers to questions about Easy Ice subscriptions and service.

Who is an ice machine subscription best suited for?

We support businesses that rely on consistent ice production including restaurants, hotels, healthcare facilities, convenience stores, offices, and more. If ice is critical to your operation, we make sure it is always available and never a concern.

What is included in a commercial ice machine subscription?

Your subscription includes the ice machine, professional installation, preventive maintenance, regular cleanings, service calls, and repairs. If something goes wrong, we fix it. No surprise invoices and no downtime you have to manage.

What makes Easy Ice different from buying or leasing an ice machine?

When you buy or lease a commercial ice machine, you take on the cost and responsibility of maintenance, repairs, and downtime. With Easy Ice, those risks shift to us. We ensure your machine performs every day. It is a fully managed solution, not just a transaction.

What is Easy Ice and how does your subscription model work?

Easy Ice provides commercial ice machines through a monthly subscription. Instead of buying equipment and managing maintenance yourself, we handle everything including installation, cleaning, repairs, and ongoing service. You get reliable ice, predictable costs, and zero operational headaches.

The Advantage Is Clear: Clean. Reliable. Easy Ice.

Talk to our team about a fully managed subscription for your operation.