How Do I Keep the Ice Machine Clean Between Preventive Maintenance Service Appointments?

Reading Time: 2 minutes Uncategorized

Keeping a commercial ice machine clean is important for the health of the ice and the ice maker.  Our ice machine subscriptions include two comprehensive cleanings per year, but the ice maker needs attention in between our visits. If you don’t keep the ice machine clean between maintenance visits, you can put your employees and guests at risk.  A dirty ... Read More

How do I Determine the Right Size and Model Commercial Ice Machine for My Business?

Reading Time: 4 minutes Learn About Ice Machines

Dependable Ice for Your WorkforceLet our professionals help you find the perfect ice machine. Request a quote When selecting the size and model ice machine that best suits your needs, there are three primary decisions to make: Ice type:  Cubed, Cubelet, or Flaked. Condenser type:  Air-cooled, Water-cooled, Remote-condenser. Usage/Capacity:  How much ice will you need in a 24-hour cycle. This ... Read More

How Does the Breakdown Ice Program Work?

Reading Time: 2 minutes Easy Ice Program

Breakdown Ice is a proprietary benefit of Easy Ice subscriptions.  Our all-inclusive commercial ice machines subscriptions include Breakdown Ice at no extra charge. Breakdown Ice is replacement ice to fill the ice bin if the machine is broken and needs repair.  Our 24/7 customer service team dispatches technicians to customer sites for repairs.  We do our best to get to ... Read More

How are Preventive Maintenance Service Calls Handled?

Reading Time: 3 minutes Easy Ice Program

Easy Ice tracks and proactively schedules all preventive maintenance so you don’t have to.  Easy Ice maintains a full service history of all equipment.  If you need access to that information to share with your health inspector, simply contact customerservice@easyice.com and we will send you a copy.  These are just a few of the benefits that come with an Easy ... Read More

Will I Be Charged Anything in Addition to the Advanced Payment and the Monthly Fee?

Reading Time: 2 minutes Easy Ice Program

99% of our customers only pay the Advanced Payment and the Monthly Fee.  The 1% that are charged extra have violated a few basic common sense principles: A customer’s electronic payment was returned. A customer-reported service call is determined to be a non-machine issue  A customer mistreats or damages the equipment. Dependable Ice for Your WorkforceWith an Easy Ice subscription, ... Read More

Do You Offer an Ice Maker Discount for Multiple Locations?

Reading Time: 2 minutes Easy Ice Program

We offer a commercial ice maker discount to customers that have 6 or more Easy Ice subscriptions.  This program has additional requirements, so please call 866-327-9423 (866-easyice) and speak to one of our sales representatives.  We do not negotiate on pricing, as we’ve priced our service to offer the best value possible.  Whether we have 1 customer with 50 locations ... Read More