Can I Get Your Service if I Have Well Water?

Reading Time: 3 minutes Easy Ice Program

The short answer is “maybe.” The real question is: “What is the condition of the water after it leaves the filtration system?” Here’s a quick guide to understand the types of problems well water and water filtration system cause with ice machines. If we can work with you to solve these, then we’d be delighted to provide you with an Easy Ice ice machine subscription.

Keep Your Ice Bin Full During Special Events with Peak Ice

Reading Time: 2 minutes Easy Ice Program

We Keep Your Ice Bin Full - Even On Your Busiest Days If you need extra ice for a special event, we can keep your ice bin full! Also known as Peak Ice, this additional ice service is not included in subscriptions, however it is available for your convenience at an additional cost. We want to be the total solution ... Read More

How Do I Keep the Ice Machine Clean Between Preventive Maintenance Service Appointments?

Reading Time: 2 minutes Uncategorized

Keeping a commercial ice machine clean is important for the health of the ice and the ice maker.  Our ice machine subscriptions include two comprehensive cleanings per year, but the ice maker needs attention in between our visits. If you don’t keep the ice machine clean between maintenance visits, you can put your employees and guests at risk.  A dirty ... Read More

How do I Determine the Right Size and Model Commercial Ice Machine for My Business?

Reading Time: 4 minutes Learn About Ice Machines

Dependable Ice for Your WorkforceLet our professionals help you find the perfect ice machine. Request a quote When selecting the size and model ice machine that best suits your needs, there are three primary decisions to make: Ice type:  Cubed, Cubelet, or Flaked. Condenser type:  Air-cooled, Water-cooled, Remote-condenser. Usage/Capacity:  How much ice will you need in a 24-hour cycle. This ... Read More

How Does the Breakdown Ice Program Work?

Reading Time: 2 minutes Easy Ice Program

Breakdown Ice is a proprietary benefit of Easy Ice subscriptions.  Our all-inclusive commercial ice machines subscriptions include Breakdown Ice at no extra charge. Breakdown Ice is replacement ice to fill the ice bin if the machine is broken and needs repair.  Our 24/7 customer service team dispatches technicians to customer sites for repairs.  We do our best to get to ... Read More

How are Preventive Maintenance Service Calls Handled?

Reading Time: 3 minutes Easy Ice Program

Easy Ice tracks and proactively schedules all preventive maintenance so you don’t have to.  Easy Ice maintains a full service history of all equipment.  If you need access to that information to share with your health inspector, simply contact customerservice@easyice.com and we will send you a copy.  These are just a few of the benefits that come with an Easy ... Read More