My Ice Machine Water Line is Leaking. What Should I Do?

Reading Time: 4 minutes Troubleshooting & Maintenance

If you suspect your ice machine waterline is leaking it can lead to issues that can lead to smaller ice cubes or an ice maker not making ice at all! In most cases, it’s not the ice machine that has the issue, it’s the plumbing. We see waterline issues a lot and want to share our experience on how to best deal with them.

What is the Best Ice Machine Cleaner for Routine Cleaning?

Reading Time: 6 minutes Uncategorized

A commercial ice machine is one appliance you can’t afford to ignore. Commercial ice machines need thorough cleaning regularly. To keep your ice supply safe, employees should follow some routine ice machine maintenance procedures. This includes wiping down and sanitizing ice machines – and you’ll need to use the right ice machine cleaner to do that.

Troubleshooting a Hoshizaki Single Beep Alarm

Reading Time: 4 minutes Troubleshooting & Maintenance

Hoshizaki 1 beep
A Hoshizaki ice maker uses a series of beeps from the control board to communicate important status information that can help users and technicians identify problems going on in the system. When your Hoshizaki ice maker beeps, you should pay attention. Common Hoshizaki Ice Machine Beep Alarms There are a handful of different Hoshizaki ice machine alarms, each of which features your ice machine ... Read More

Solving Common Soda Fountain/Countertop Ice Machine Issues

Reading Time: 5 minutes Troubleshooting & Maintenance

glass with ice is raised toward soda fountain to be filled with a beverage
Ice dispensers found on soda fountain ice machines are popular with all types of businesses from offices to fast/casual dining establishments. Since the method of ice delivery is different, it means that countertop ice dispensers face a whole set of problems you won’t encounter with a standard ice machine and ice bin setup. Here, we’ll discuss the most common problems ... Read More

Ice Germs: Can Ice Cubes Get You Sick?

Reading Time: 6 minutes Ice Safety

Does Ice Carry Germs

We know many surfaces can carry germs, but can an ice cube spread infection? While viruses and bacteria don’t grow on ice, employees can accidentally contaminate an ice supply with these pathogens if they don’t practice proper ice handling techniques. We show you the best way to protect your ice supply.