When looking for a Hoshizaki or Manitowoc ice machine service, you want a company that focuses on your needs as a business owner. Ice machine service is a complicated process. We would know, Easy Ice has provided and serviced over 20,000 ice machines across the nation. A knowledgeable ice machine technician can save your business money, improve your ice supply, and keep your customers safe. Here are 3 things you should look for when choosing a Manitowoc of Hoshizaki ice machine service.
1. Look for a Service Provider Specializing in Ice Machines
While there are many commercial appliance repair companies in the country, not all of them specialize in commercial ice machines.
Many appliance repair companies or refrigeration technicians claim to know how to fix commercial ice machines, but you might end up paying a lot more in labor.
Commercial ice machines are complex systems. While ice machines contain similar components you would find in a refrigerator or HVAC system, they also contain many more that don’t. Many of these components work in conjunction with one another. Even something as small as a frayed wire can cause a series of events that can damage larger refrigeration parts. While replacing these core refrigeration components might get your ice machine up and running again, it’s not addressing the root cause. If you don’t fix that root cause, you’re going to eventually run into the same problem (and end up paying for the repairs again).
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While larger appliance companies may have some experience fixing refrigeration parts, they’re likely not familiar with the ins and outs of an ice machine system. Many ice machine brands and models have completely different components between them. It takes years of training and experience to recognize a broad range of issues that lead to industrial ice makers malfunctioning.
You should also keep in mind that if a repair service runs into a problem they don’t know how to solve, you’ll likely end up paying for the time they’ll take to figure out what’s going on. While you may pay slightly more per hour for an experienced ice machine technician, you’ll end up paying less overall for the time they take to repair your machine.
2. Look for a Hoshizaki or Manitowoc Ice Machine Service That Covers all the Bases
Preventive maintenance is necessary if you want to maintain a working ice machine. Here at Easy Ice, we provide two maintenance events per year on all our equipment. We found that ice machines installed in stable environments that receive two maintenance visits per year last far longer than those that don’t. If you’re installing an ice machine in a dusty warehouse, hot kitchen, or bakery that uses a lot of yeast will require more than two.
A preventive maintenance service should cover everything your ice machine needs to produce a safe and sanitary ice supply. A good ice machine service will send a qualified technician to inspect the ice machine for damage, optimize it to run at peak performance, and clean the machine inside and out.
Whichever Hoshizaki or Manitowoc ice machine service you choose, make sure they perform a complete and thorough preventive maintenance visit that includes professional cleaning as well.
3. Look for a Hoshizaki or Manitowoc Ice Machine Service That Focuses on Your Business Needs
Controlling costs is the focus of any smart business owner. Your ice machine service should also be thinking about controlling costs as well.
Many automatic ice machines are covered under warranty, be it an agreement made when the owner bought the ice machine or due to a faulty component covered by the manufacturer.
An honest ice machine technician will do everything they can to make sure you’re not paying extra out of pocket. If a job is covered under warranty, a good ice machine technician will let you know – so you aren’t on the hook for repairs.
Many ice machine components can cost thousands of dollars to repair. Many times, it’s much more cost-effective to buy a brand-new ice machine. A reputable ice maker service will let you know if an expensive ice machine repair is worth performing.
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Eliminate Unnecessary Hassle with an Ice Machine Lease
Of course, you could guarantee your business needs are met by opting for an ice machine lease. Here at Easy Ice, our ice machine subscriptions come with a lifetime guarantee on performance. If the ice machine stops performing up to standards, we’ll repair the machine for no additional cost. If the machine breaks down, you never have to worry about buying a new machine – we’ll replace it free of charge.
If your current ice machine is down, and you’re looking for a new unit, we carry the best Hoshizaki and Manitowoc ice machines on the market. Call us, and one of our helpful Ice Machine Experts will help you choose the best ice machine for your business.